e-course policies

REGISTRATION
Payment is accepted by any major credit card or debit card or Paypal. Registration is open for all self-study e-courses. The first time an e-course is launched it is a LIVE session. You can join in anytime. After LIVE session is complete, the e-course/online workshop is available for 24/7 self-guided unlimited class lifetime access from 6 months to until the class is retired {depending on the class}.

The workshop classrooms are by invitation ONLY. Once your payment is received, a confirmation email with information about the e-course will be delivered automatically. A separate INVITATION to the workshop classroom will be delivered via email automatically or within 48 hours unless stated differently in the product description. If you register on a weekend or holiday, the invitation will be sent within 48 hours of the next business day.  If you'd like to use a different email than your paypal email, please add that in your notes or send me a message. The workshop forum will be available to all class members for unlimited class lifetime access, but the discussions will close after a year. It is your responsibility to download content during this time. ALL PDF workbooks are downloadable, videos are not {but you can watch them 24/7} Just a reminder, the content in your workshop is ONLY for you and not to be distributed or shared. Please respect that rule. Thank you!

ABOUT MY E-COURSES

I began offering online workshops in 2008. All of my previous workshops are now available for SELF-GUIDED INSTANT DOWNLOAD. There are over 650  HD video tutorials with hundreds of pages of colorful inspiration in 35 online workshops.

All self-guided workshop content {workbooks, digital collage kits} will be available for INSTANT DOWNLOAD once you access the classroom. All online workshops are self-study. The workbooks are yours to keep and you will be provided access to the privately hosted videosThe videos are not downloadable but your can watch them 24/7.

All treiC designs e-courses include:

HOW IT WORKS : All my e-courses/online workshops are self-guided. Payments are made via Paypal or through my Shopify cart. After going through the payment process,  you will receive an automated confirmation email with a detailed materials list. The next step is NOT automated...Then a separate email with classroom access information will be sent within 48 hours.

E-book workshops are instant download once your payment is cleared and you are granted access to the online classroom. {NOTE: if you pay with an e-check it may take up to 5 days to clear}. You are limited to TWO downloads and the links expire in 14 days. Please download and save to your computer. Access information for each classroom and video passwords will be provided in the Welcome To Class PDF. 

DOWNLOADING e-books and digital kits in .zip format. You will need a program or iPad app like stuffit expander {you can download it for free} mac, PC, iOS, to open the .zip files.

what art/drawing/painting experience do I need? My workshops are geared towards beginner to advanced artists. So everyone will learn a plethora of new techniques and expand their mixed media knowledge.

how long do I have to access the online workshop content? You can access the content 24/7 from any device with a wifi {high speed recommended} internet connection. The pdf workbooks are yours to download to keep or view online. Workshops created after 2012 have 18-month access after the live session ends. You have the option to extend your access by paying an additional fee. Some workshops have unlimited "lifetime" access to the classrooms. Lifetime access means the lifetime of the class until it retires. My original workshops from 2008 were retired after 5 years. Some of the 2009 e-courses will be retired, but you will receive notice before the classroom closes, so you can download the PDFs. So even after the "LIVE session" of a workshop has ended you can still access the content in the discussions, chat transcripts/replays and photo galleries. The discussion forums close a year after the workshop ends.

can I download the workshop videos? No, the videos are NOT downloadable. The HD videos can be accessed 24/7 from any device with an internet connection.

what are the recommended computer requirements to access the workshop content? The workshop classrooms are hosted in my private NING website. Once you register, you create a personal profile/login. All the content for the online workshops is accessed in the classrooms. You need a device with an internet connection {high speed connection is recommended} since most of my PDF workbooks are up to 20MB and the videos are up to 200MB.

what is the registration process for the online workshops?

  1. REGISTER + checkout: To register for a workshop, click the ADD to CART button. You will be taken to the shopping cart page, you can continue shopping or checkout using Paypal. If you do not have a PayPal account, you can pay with a credit card/debit card.
  2. CONFIRMATION: Once your payment is received, you will be sent an automated registration confirmation via email. If you have purchased an e-book video workshop, you will receive an email with links to download e-book. The download links expire within 48 hours or 2 downloads.
  3. EMAIL CLASS INVITATION: You will receive either an automated email invitation to join the online workshop classroom right after you register or within 48 hours. {this process is NOT automated, so please be patient. If you do not receive an invite within 48 hours, please check your SPAM folder. If you have high-security settings, my emails may be automatically deleted or put in your SPAM folder. Please contact support if you don't receive the classroom invite.}
  4. LOGIN SET-UP: If you are new to my online workshops, the classroom invite email will provide a link and login access info. PLEASE SAVE THIS INFO since we do not store passwords.

WORKSHOP FORMAT
As of 2016, Traci's online workshop content is now housed on her education + membership community website. www.artjournalplay.com. After you register for a workshop or the mixed media lab, you will receive a separate email with login/access information. Please SAVE this email , since the passwords are not stored in our system. If you forget your password you will need to reset it.

ALL SELF-GUIDED workshops are set up to work at your own pace, with 24/7 access. If you are taking a workshop during the LIVE session, each week a lesson will be uploaded in video or PDF will be uploaded to the classroom. Please refer to the specific courses to find out the content schedule. You can choose to participate in the group live stream Q & A or post your artwork via social media using #artjournalplay. Some classes have specific hashtags related to the course title. Participation is not mandatory but it would be great to see all the CREATIVE artwork you are making.

E-COURSE REFUNDS
Refunds can be made up to the day before a LIVE session begins. After workshop has begun refunds will NOT be issued. NO refunds will be issued once you have accessed the self-guided classroom.{SPECIAL circumstances}: If you are having a problem accessing the classroom then a special refund approval can be requested. We make every attempt to work through any connectivity issues. There will be a $25 processing fee. In this case, the refund will be made minus the processing fee by one week of the request.

SUPPLY LISTS
Each workshop has a general supply list on the class description page. A detailed supply list will be provided with each workshop. Most of my supplies are pretty simple, I use a lot of found tools. Please don't feel like you have to buy the exact paints, markers or adhesives I use. They are put on the lists as recommendations. View a general list of my e-course supplyl recommendations. If you have questions please email me

SUPPORT VIA EMAIL & DISCUSSION GROUPS & LIVE Q & A
During the LIVE course sessions, I am available via Q & A sessions and direct message in the classroom forums. If you have a question on specific lessons, you also have the ability to post questions on the lesson pages inside the classrooms.

Please post your questions in the groups that pertain to your workshop lesson, since others might have the same questions. Each workshop {during the LIVE session} will have LIVE stream Qn&A sessions set up at a specific time. The date & time for each chat will be posted when lessons are delivered. If you are accessing a workshop after the LIVE session, please read through the discussions in the e-course classroom because most of your questions may have been answered there.

SYSTEM REQUIREMENTS
To access the education website you will need a computer, tablet or smartphone and internet connection. HIGH SPEED internet access is recommended. The classroom supports Internet Explorer, Firefox and Safari, but we highly recommend using Chrome. If you're using a different browser (perhaps one provided by your internet service provider) it might not be compatible. Make sure cookies and JavaScript are enabled on your browser.

COPYRIGHT
All images, PDFs, videos and the original artwork is the copyright of Traci Bautista. All downloads by you (the User) from www.treicdesigns.com/ tracibautista.etsy.com/ kollaj.typepad.com/ creativityunleashed.ning.com are for PERSONAL USE ONLY and on one-of-a-kind art pieces for sale. And under NO circumstances, can these images cannot be resold (as collage sheets, cut-up, digitally altered), printed for commercial use, distributed electronically or redistribution of any kind. 

Use of digital elements for mediums such as (but not limited to) personal websites, social networking sites such as Myspace/Facebook/Twitter and blogs are allowed as long as they do not serve a commercial, income generating purpose. If elements of files downloaded from our websites are used, please do credit us with my link and name: www.treicdesigns.com/Traci Bautista. visit here for to read terms of use.

QUESTIONS? SUGGESTIONS FOR FUTURE CLASSES? email traci{at}treicdesigns{doct}com