Contact Us

Due to high volume of orders and interactions, it may take longer to respond.  We are working diligently during this time and we appreciate your patience.

We're happy to help!

Got questions or need help? We are here for you!.


For assistance, head to our Customer Care Chat at the bottom right of your screen. Whether you're curious about our artisanal supplies or have an order question, we’re here to help!


We lovingly design and handcraft all of our products in California, USA.


Looking for more info? Check out our FAQ or Shipping & Returns for additional details.

FAQs

Have a quick question?
Check our FAQs for a quick answer

Email us

hello@tracibautistacolor.com

Explore behind-the-scenes footage, creative tutorials, and inspiration for using our handcrafted art supplies on our YouTube channel. From paint-making demos to mixed media techniques, we share tips and tricks to spark your creativity. Don’t forget to subscribe and join our colorful community!

Frequently asked questions

Have questions? We’re hereto help

How long does shipping usually take?

Pre-Order Paint Shipping Information

Most #tracibautistaCOLOR handcrafted paints are sold as pre-orders because it takes time to design and manufacture the limited edition collections. Each collection is handmade in small batches and may take up to six weeks to be shipped. Please check the product description for the specific delivery timeframe. You will receive an automated email notification when your order is being packaged. Please allow 5-7 business days for USPS tracking to update after shipment.

How can I contact you with questions about orders or products?

For inquiries related to orders, shipping, or product details, please use the customer care chat in the bottom right hand corner of the website. We aim to respond within 2-3 business days.

Where can I learn more about your workshops and online courses?

Do you take wholesale or bulk orders for your products?

I don’t currently offer wholesale, but I occasionally host pop-up events like the INKbar, where you can purchase exclusive kits and products in-person. Keep an eye on my newsletter or social media for updates.

Can I license your designs or collaborate on a project?

I’m open to collaborations and licensing opportunities. Please reach out via email hello@tracibautistacolor.com with your proposal, and include details about your project, timeline, and vision.

What’s the best way to get involved in your creative community?

Join the PLAY Collective to connect with other creatives, access exclusive content, and dive deeper into your artistic practice. You can also follow me on Instagram and YouTube for inspiration and tips!

How can I stay updated on new products, collections, and events?